Every so often we all lose our tempers. For whatever reason, we’ve had enough of being the bug smashed on the windshield of life and try as we might, we blow up. And every so often, we’re on the receiving end of someone else losing their stuff and exploding uncontrollably.
If we’re not careful, when someone explodes at us, we can get sucked into their drama and escalate the situation by yelling back. That is probably the worst thing we can do because it validates their behavior; their tantrum gets our attention, so they continue to have tantrums. The goals when faced with someone in meltdown mode are to avoid making the situation worse and to deescalate it.
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